At Woofer&Purrlensky, we're committed to giving you the best shipping method.
For domestic orders, we are happy to offer FREE shipping when your purchase is over $38USD in total. If you need faster delivery, please call before ordering, we'll help find an affordable shipping solution that works best for you.
Please read below messages before you place an order:
WHEN DO WE SHIP?
Orders placed and confirmed by 1600hrs (GMT+8) on business days will be processed on the same day, while orders placed and confirmed after 1600hrs (GMT+8) will be procedded on the next business day. Business days refer to Mondays to Fridays, which do not include Saturdays, Sundays and Public Holidays. You will received your order in 2 to 5 business days after it has been processed. No urgent orders.
WHO DO WE USE?
* All Singapore domestic shipping under 3kg or smaller than 40cm*40cm*40cm will be shipped by Ssignpost or other local courier.
* All Singapore domestic purchase with items under 'Beds and Furniture' category will be shipped by courier service on the same day or following business day.
* All international shipping will be shipped with registered mail, tracking number will be provided.
* Tracking number will be provided once package is taken by postal service or couriers. Customer will be notified by email.
* We are unable to guarantee a delivery date. Please note that the expected delivery date/time is at our best approximation and will vary with circumstances such as shipping restrictions, payment authorization, online security checks and stock availability.
* Once item is accepted by postal service or courier, we will have no control over the shipment. We will appreciate your kind understanding in any delay of shipment.
* We may contact you by email or phone for more information if package is delay or lost by postal service provider. However, Woofer&Purrlensky will not be responsible for any lost package.